Please click here for details of our Privacy Notice for information on how we process client data.

Please see below for details of how we collect and use personal information collected through this website.

Privacy policy

This policy covers our collection of personal information you provide to us during the course of your interaction with the INS website and data collected through related electronic communications.

Personal information includes any information attached to your name or contact details i.e. any information that can be traced back to an individual person.

Data collected through electronic communications includes anonymous data relating to use of the website.

Disclosure of personal information

INS will not use or disclose your personal information without your consent, except: as described in our site policies; as required by law, court order or as requested by other government or law enforcement authority.

Automatic collection of data – cookies

We use cookies in certain areas of the site to make interactive parts of the site more convenient to use. We also use cookies to identify unique browsers that visit us, and to track usage throughout our site.
Each time a visitor comes to the website, our servers collect some basic information (for example the visitor’s domain name, referral data and browser and platform type).

Information collected in this way will be used to monitor the performance of the website and INS services. This information will not disclose your individual identity or personally identifiable data without your permission.

Use of personal data

From time to time personal data provided by a user may be used for the additional purpose of quality monitoring and service development.

Data collected for the purpose of organising or holding a specific event may occasionally be released to named co-organisers or co-sponsors without the user’s consent.

All our employees and data processors, who have access to, and are associated with the processing of personal data, are obliged to respect the confidentiality of our visitors’ personal data.

Mailing lists

After subscribing to an email list on the website, subscribers will receive emails about the topics they expressed interest in or relevant related items.

Any emails from such lists will include details on how to unsubscribe. Users can choose to unsubscribe from INS emails at any time by contacting the web team with details.

Accessing the personal data we hold on you

You may at any time contact us to discuss/delete/amend any data we may hold on you by: sending an email [email protected]; sending postal mail to INS, 82 Hampton Road, Twickenham, Middlesex, TW2 5QS; calling by telephone (020 8755 4000). We reserve the right to refuse access to personal data unless valid proof of identity is provided.

Writing or other submissions from visitors

Any communication or material that you supply to the public areas of the site will be treated as non-confidential and non-proprietary. We’ll only place your personal details on these pages with your permission.

Third party websites

Third-party websites may have their own policies on privacy and collection of data. INS is not responsible for the conduct or content of these sites, including without limitation any link contained in a third-party website.

Additional information:

Your data may also be available to our website provider to enable us and them to deliver their service to us, carry out analysis and research on demographics, interests and behaviour of our users and supporters to help us gain a better understanding of them to enable us to improve our services.  This may include connecting data we receive from you on the website to data available from other sources.  Your personally identifiable data will only be used where it is necessary for the analysis required, and where your interests for privacy are not deemed to outweigh their legitimate interests in developing new services for us.  In the case of this activity the following will apply:

  1. Your data will be made available to our website provider.
  2. The data that may be available to them include any of the data we collect as described in this privacy policy.
  3. Our website provider will not transfer your data to any other third party, or transfer your data outside of the EEA.
  4. They will store your data for a maximum of 7 years.
  5. This processing does not affect your rights as detailed in this privacy policy.