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Integrated Neurological Services
82 Hampton Road, Twickenham, TW2 5QS
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  1. About us
  2. About us
  3. Why we do what we do

Why we do what we do




  1. At INS we believe that a long-term neurological condition requires a long-term approach. We believe that this should include support for carers and focus on ability not disability. We believe that changing needs require a flexible approach and that social inclusion is essential to wellbeing. We do this by ensuring that our trained therapists and assistants work as an MDT providing evidenced based intervention in a supportive environment.
  2. We provide an evidence based program of group and individual therapy that promotes individual independence, social inclusion and supports carers. We do this and will continue to do this because it works and INS bridges the gaps that others cannot.
  3. INS meets the needs that others cannot.
  4. We believe that a long-term condition requires a long-term approach. A time limited approach leaves gaps, INS fills these gaps. 
  5. Everybody at INS is passionate and committed to providing support and therapy to people with long-term neurological conditions.  We believe that the current statutory provision is not enough and that a long-term condition needs a long-term approach. We believe that this approach should be client centred, support carers, enable social inclusion and promote client independence. Additionally, we believe that INS support and therapy should be integrated; that is, that it should work with statutory providers, friends and families, adopt an inter-disciplinary approach and focus on the person not the condition. At INS we believe in living and not just existing.

Published: 13th November, 2017

Updated: 16th October, 2019

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Latest

  • Latest news

    Latest news

    Find out what's been happening at INS in our latest Newsletter... INS face-to-face groups have now resumed but we continue to support our clients through video and phone contact... A hugely positive response to INS online sessions during lockdown... Over 150 people, including then Twickenham MP Sir Vince Cable, and the Mayors of Richmond and Hounslow, joined service users, staff and volunteers at York House for INS 25th Anniversary event on 17 October 2019...

  • INS Newsletter

    INS Newsletter

    Details of what's been happening at INS in recent months and plans for the coming weeks in our latest Newsletter... Find out how INS has adapted to increased face-to-face work with our clients and carers, while maintaining many of our popular online groups... We also share some of the experiences of our clients, tell you about new activities, and introduce you to the latest INS team members... Also details of how to get your copy of INS in Lockdown from our Creative Writing group and much more!

  • INS Case for Support

    Find out why INS exists, how we respond to people's needs, and the hugely positive impact that we have.

  • Our Staff Team

    The INS Team includes 13 staff, both full-time and part-time, with generous support from our many volunteers. Sarah Vines began work at INS in August 2020 as our Chief Executive and Clinical Lead.

Related

  • History of INS

    INS is the only organisation in the London area offering long term, professional rehabilitation and support for people with neurological conditions, through its experienced team of physiotherapists, occupational therapists, speech therapists and social workers.

  • What difference we make

    INS can be the difference between living and just existing.

Most read

  • INS Programme

    INS has resumed more face-to-face services. We continue to support our clients and carers by offering virtual group sessions via Zoom videolink and face-to-face sessions at our base in Twickenham- please see below for details of our current programme.

  • Latest news

    Latest news

    Find out what's been happening at INS in our latest Newsletter... INS face-to-face groups have now resumed but we continue to support our clients through video and phone contact... A hugely positive response to INS online sessions during lockdown... Over 150 people, including then Twickenham MP Sir Vince Cable, and the Mayors of Richmond and Hounslow, joined service users, staff and volunteers at York House for INS 25th Anniversary event on 17 October 2019...

  • Working for INS

    Come and join our team.

  • What is a neurological condition?

    A neurological condition is a disease, illness or trauma that affects the central or peripheral nervous system. Examples of symptoms include paralysis, tremor, cognitive difficulties, muscle weakness, poor coordination, loss of sensation, seizures, confusion, pain and altered levels of consciousness.

  • Our Staff Team

    The INS Team includes 13 staff, both full-time and part-time, with generous support from our many volunteers. Sarah Vines began work at INS in August 2020 as our Chief Executive and Clinical Lead.

  • Groups and activities

    INS offers a variety of long term and short-term groups. Some of these groups are for people with a specific neurological condition, while others are open to all neurological conditions. Our groups focus on different areas; some are exercise based, others focus on managing symptoms, while others provide you with an opportunity to try out different activities.

  • Volunteer opportunities

    INS welcomes anybody who is willing to offer their skills and some of their time to assist us in all areas of our work. We already have a team of invaluable volunteers who help us in many ways but we are currently looking for more support.

  • INS Newsletter

    INS Newsletter

    Details of what's been happening at INS in recent months and plans for the coming weeks in our latest Newsletter... Find out how INS has adapted to increased face-to-face work with our clients and carers, while maintaining many of our popular online groups... We also share some of the experiences of our clients, tell you about new activities, and introduce you to the latest INS team members... Also details of how to get your copy of INS in Lockdown from our Creative Writing group and much more!

  • Where we work

    Integrated Neurological Services (INS) provides support primarily to people who live in the London boroughs of Richmond and Hounslow. However, we may still be able to offer support to people living just outside this area (eg. in Kingston, Wandsworth, Ealing) who are within reach of our base in Twickenham.

  • Donate

    Your donation can make a difference to the lives of people with a neurological condition. Donate, hold an event, take part in a challenge - whatever you can do will make a difference.

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