History of INS

INS was founded by Ellie Kinnear (Founder President) in Kew in October 1993. Ellie was an experienced physiotherapist and when she retired she identified the gap in long term support and education for people with neurological conditions and their carers. The NHS can provide excellent acute care but when people are diagnosed with a long term condition they describe it as falling off a cliff. Usually a limited numbers of therapy sessions are the most on offer and then the case is closed.

INS was established in recognition of a need for regular, ongoing therapy and support for people with chronic or deteriorating neurological conditions, particularly Parkinson’s disease (PD), Multiple Sclerosis (MS) debilitating stroke or head injury; to develop their self-reliance, enable them to live as independently as possible and thus enhance their quality of life.

Through a number of pilot groups in the Kew Baptist church, Ellie demonstrated that a holistic approach helped people improve in confidence and wellbeing, with some improvements in physical and functional abilities. A number of other therapists joined Ellie including occupational therapist Liz Grove (Founder Vice President) in 1995.

From the start INS has been unique providing a clinically led multi-disciplinary approach with integrated therapy and social work input. At the beginning clients were asked for a contribution towards the cost of running the groups. After INS became a charity in March 1999, the groups became free to attend until some contributions were reintroduced in 2016.

In 2006 INS began working in Hounslow also and in the past 10 years we have built on our specialist expertise by winning contracts in Hounslow and Richmond to provide support for a wider range of people with long term conditions.

In 2009, INS moved to our present building at 82 Hampton Road, TW2 5QS which includes purpose built therapy space.

Latest

INS face-to-face services suspended

Following recent developments in efforts to tackle the spread of the COVID-19 virus, a decision has been made to stop INS face-to-face services until further notice.
News article

Hugely positive response to INS online sessions during lockdown... INS face-to-face services remain suspended until further notice. However, we continue to support our clients through both video and phone contact.... Over 150 people, including then Twickenham MP Sir Vince Cable, and the Mayors of the London Boroughs of Richmond upon Thames and Hounslow, joined service users, staff and volunteers at York House for INS 25th Anniversary event on 17 October 2019....
INS Newsletter

Find out how our staff and clients took part in the 2.6 Challenge, raising in excess of £2,000 for INS. Events included a 2.6 mile run, running on the spot for 26 minutes, and a 26-line poem! You can continue to show your support by clicking the Donate button at the top of the page.
INS Case for Support

Find out why INS exists, how we respond to people's needs, and the hugely positive impact that we have.

Why we do what we do

At INS we believe that a long-term neurological condition requires a long-term approach. We believe that this should include support for carers and focus on ability not disability. this with your content
What difference we make

INS can be the difference between living and just existing.

What is a neurological condition?

A neurological condition is a disease, illness or trauma that affects the central or peripheral nervous system. Examples of symptoms include paralysis, tremor, cognitive difficulties, muscle weakness, poor coordination, loss of sensation, seizures, confusion, pain and altered levels of consciousness.
Where we work

Integrated Neurological Services (INS) provides support primarily to people who live in the London boroughs of Richmond and Hounslow. However, we may still be able to offer support to people living just outside this area (eg. in Kingston, Wandsworth, Ealing) who are within reach of our base in Twickenham.
What difference we make

INS can be the difference between living and just existing.
Donate

Your donation can make a difference to the lives of people with a neurological condition. Donate, hold an event, take part in a challenge - whatever you can do will make a difference.
Working for INS

Come and join our team.
History of INS

INS is the only organisation in the London area offering long term, professional rehabilitation and support for people with neurological conditions, through its experienced team of physiotherapists, occupational therapists, speech therapists and social workers.
I wouldn’t be here talking to you today if it wasn't for INS

I wouldn’t be here talking to you today if it wasn't for INS
Partnering with us

Partnerships - INS cannot do its work alone. The best possible outcomes for our clients can be most effectively achieved from a joined-up approach that utilises the resources from a wide range of providers, both statutory and voluntary.
Why we do what we do

At INS we believe that a long-term neurological condition requires a long-term approach. We believe that this should include support for carers and focus on ability not disability. this with your content
Volunteering

INS welcomes anybody who is willing to offer their skills and some of their time to assist us in all areas of our work. Almost anyone can be a volunteer. We already have a team of invaluable volunteers who help us in many ways but we are always looking for more support.