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Integrated Neurological Services
82 Hampton Road, Twickenham, TW2 5QS
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  1. About us
  2. Our people
  3. Trustees and Patrons

Trustees and Patrons information

Our Patrons

We are supported by a number of dedicated Patrons who generously give their time:

Founder President: Eleanor Kinnear

Vice President: Dr. Elizabeth Grove

Robin Jowit, OBE

Serge Lourie

Sir Williams Wells, FRICS

The Baroness Wilkins

Our Trustees

The Trustees are responsible for all strategic decision making, including business planning. The Trustees are all volunteers and the Board work as a team to ensure that within the group there is a diverse range of skills, talents and backgrounds to support the management staff and volunteers at INS.

Our board of trustees are experts in their fields with the highest level of integrity, entrusted to carry out both governance functions and fully understand their collective and individual responsibilities. Core functions are:

  • To ensure that the charity remains true to its mission and values
  • To determine its strategy and organisational purpose
  • To act as the point of final accountability for its actions and those of its representatives and staff
    Legal duties, provision of governing documents
  • To safeguard its assets including organisational reputation
  • Act as a pool of expertise and advice, making this available to staff and volunteers

We maintain a group of 6-8 Trustees with a broad mix of skills – professional, business, financial, marketing and fundraising. 

We hold four full Board meetings a year and sub committees with Terms of Reference approved by Board:

  • Strategic
  • Advisory
  • Clinical governance (including safeguarding)
  • Finance
  • Fundraising
  • *INSight
  • Additional meetings - AGM plus 3 x workshop/seminars exploring issues in depth.

*INSight is an active and independent group of clients and carers which meets quarterly to review and discuss INS services and to put forward suggestions for changes or additions to the services. The group is chaired by one of the service users who represents the users on the Board of Trustees.

The Chief Executive is responsible for working with advisory board to write the 5-year strategy and developing the operational plan. The sub committees monitor progress against plan and budget, evaluating results and impact.

UPDATE: We are currently looking for two new trustees to join our board. To find out more, please see our recruitment page

Trustees

INS Board of Trustees

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Anne Gowan (Chair) became a Trustee Director of INS in 2020. As a senior executive working for the RNIB, Anthony Nolan Trust and The Guardian and Telegraph media groups, Anne gained significant expertise and experience in developing and creating profitable revenue programmes and income streams in support of organisational objectives. She has built and lead high performing teams and held P&L and Board responsibilities. She has experience as a marketer and fundraiser and has developed an ability to solve problems effectively and develop opportunities profitably.

After a successful career working in not-for-profit and commercial sectors, Anne was delighted to offer her skills and experience to INS as a trustee, and is Chair of the Fundraising Committee. Anne lives in Barnes.

Anne can be contacted at: [email protected].

Peter Rogers (Vice Chair and Chair of Fundraising Committee) became a Trustee Director of INS in February 2020. Peter has personal experience of haemorrhagic stroke, and of caring for a family member with amnesia caused by autoimmune encephalitis.  He has professional experience of management and marketing gained in hotels, universities and two NHS hospitals. 

He has a first degree in management, and the Chartered Institute of Marketing (CIM) postgraduate diploma in marketing.  His volunteering experience includes acting as a director of two national university marketing bodies, mentoring CIM students and writing for Richmond AID. Peter lives in Twickenham.

Dugald Millar became a Trustee Director of INS in 2013. He had previously become interested in neurological services following the Darzi/ government initiative to improve stroke services in the mid 2000s and he realised how limited services were.

Dugald trained as a social worker after a degree in Politics, Philosophy and Economics. He spent forty years in the care sector including in Hounslow, Wandsworth, Hillingdon, Wiltshire and Slough. Responsibilities included service delivery and commissioning, and he specialised in integrated care approaches across health and social care. He sat on three government working groups on quality and on End of Life care.

He began his career working for a refugee charity and other charity work includes the committee of Richmond Healthwatch (current), and previously, a sheltered workshop, Welcare/M&B homes and as a local school governor. Dugald lives in Strawberry Hill.

Lew Gray became a Trustee Director of INS in March 2018. Lew has personal experience of a long-term neurological condition (Transverse Myelitis) since 1984, although he is not an INS client. Lew has had many years of board-level experience running a medium-sized IT company and founded the UK Transverse Myelitis Society (2000 members) in 2004. For several years Lew represented patients and public of Hounslow on the board of Hounslow and Richmond Community Healthcare NHS Trust.
Lew lives in Brentford.

Sue Jeffers became a Trustee Director of INS in March 2018. Sue is a qualified nurse and health visitor. She has worked in a variety of clinical, operational management and Director posts in east and north west London since 1981, working in community health services with a wide variety of clients from a range of social and family backgrounds and with a range of health and care needs. Sue has an MA in Health Promotion and MSc in Organisational Consultancy, Psychoanalytical Perspectives. Her previous volunteer experience includes helping young people find work and she has an Interest in how organisations and systems work effectively for people. Sue lives in Hounslow.

Telfer Saywell (Treasurer) became Honorary Treasurer in 2009 and a Trustee Director in 2010. He is a Chartered Accountant involved with various City of London organisations. He has been associated with a number of charities in the Borough. Other local ties have included three years as Chairman of the Richmond Magistrates' Court and six years as Treasurer of the Harlequin FC. Telfer is a Governor of the Royal Shakespeare Company and enjoys the daily drama that is everyday life at INS. He lives in Kew.

Susan Stevens (Chair of Clinical Committee) became a Trustee Director of INS in 2012, having previously mentored the speech therapists there. Susan trained as a Speech and Language Therapist and worked in England, Canada and New Zealand in the fields of learning needs and adults with neurological problems. She then specialized in working with adults with communication and swallowing problems due to neurological conditions. She did research into language changes in dementia, and was the first speech therapist to work in a memory clinic. She led the services at Hammersmith and Charing Cross Hospitals for 12 years.

Voluntary work has consisted of being a school governor, doing work with the Metropolitan Police, being on the Committee of the local Arts Society, and one of the editors of the local parish newsletter. Susan lives in Teddington.

Chetan Vyas became a Trustee Director of INS in January 2019. Chetan trained as a Speech and Language Therapist in the UK and has over 25 years of specialist experience in working with adults with acquired communication and / or swallowing difficulties, including patients who have a tracheostomy tube in-situ.

He has worked in both the public and private sectors including being the Clinical Services Manager at the Wellington Hospital building a strong and successful team managing the Dietetic, Neuropsychology, Occupational Therapy, Physiotherapy, Speech and Language Therapy and Rehabilitation Nursing departments. Chetan left the Wellington Hospital in 2018 and has been acting in a consultancy capacity at The Royal Ascot Rehabilitation Unit in Bagshot, Surrey and setting up the Video-fluoroscopy clinic at The New Victoria Hospital in Kingston.

He has completed a Master’s degree in dysphagia research, an accredited expert witness programme and in 2016 completed his Doctorate at University College London. Chetan lives in Thames Ditton.

Gary Norman became a Trustee Director of INS in 2020. After leaving Dulwich College, Gary was drawn to the Media and joined the BBC as an Assistant TV Producer working on sports programming. After a short spell with BSB, he was hired to help launch Sky Sports and, after a few months he was pushed on screen as a Presenter. After 10 years at BSKYB, he is currently freelance and moving into the world of Media Training, running a company with some ex-colleagues. 

A Twickenham resident for 26 years, Gary looks forward to bringing his Media experience to INS and giving something back to the community.

Steve Williams (Chair of Finance Committee) became a Trustee Director of INS in October 2021. He has enjoyed a varied business career, qualifing as an accountant before joining PriceWaterhouseCoopers (PwC) as a management consultant & latterly as Director of Finance, Europe. Steve moved on from PwC to work as a Finance Director within Philips Electronics & latterly became the chief operations officer for an overseas law firm.

Steve currently serves as a non-executive director/trustee for a number of not-for-profit organisations and is delighted to take on a role with INS.  In his spare time, Steve enjoys playing tennis, singing and playing the piano.

Tessa James became a Trustee Director of INS in October 2021. She is a chartered accountant and has worked within the television and media industry for over 25 years .

Tessa lives in Hammersmith and holds trustee and board positions with two other media organisations and is keen to bring this experience to INS.

Julie Walmsley became a trustee in 2022. Julie graduated with a degree in History and has spent her professional life working as an HR professional across a number of sectors but primarily in Financial Services. Most recently Julie was Global Head of HR for the Asset Management business at HSBC.

In addition to her HR background Julie has experience in corporate governance and has previously held a trustee position. Having recently retired from corporate life, Julie is looking forward to bringing some complementary skills and experience to the INS trustee board.

Karen Pearce also became a trustee in 2022.

Published: 24th January, 2019

Updated: 8th June, 2022

Author:

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  • Latest news

    Latest news

    Find out what's been happening at INS in our latest Newsletter... INS face-to-face groups have now resumed but we continue to support our clients through video and phone contact... A hugely positive response to INS online sessions during lockdown... Over 150 people, including then Twickenham MP Sir Vince Cable, and the Mayors of Richmond and Hounslow, joined service users, staff and volunteers at York House for INS 25th Anniversary event on 17 October 2019...

  • Working for INS

    Come and join our team.

  • What is a neurological condition?

    A neurological condition is a disease, illness or trauma that affects the central or peripheral nervous system. Examples of symptoms include paralysis, tremor, cognitive difficulties, muscle weakness, poor coordination, loss of sensation, seizures, confusion, pain and altered levels of consciousness.

  • Our Staff Team

    The INS Team includes 13 staff, both full-time and part-time, with generous support from our many volunteers. Sarah Vines began work at INS in August 2020 as our Chief Executive and Clinical Lead.

  • Groups and activities

    INS offers a variety of long term and short-term groups. Some of these groups are for people with a specific neurological condition, while others are open to all neurological conditions. Our groups focus on different areas; some are exercise based, others focus on managing symptoms, while others provide you with an opportunity to try out different activities.

  • Volunteer opportunities

    INS welcomes anybody who is willing to offer their skills and some of their time to assist us in all areas of our work. We already have a team of invaluable volunteers who help us in many ways but we are currently looking for more support.

  • INS Newsletter

    INS Newsletter

    Details of what's been happening at INS in recent months and plans for the coming weeks in our latest Newsletter... Find out how INS has adapted to increased face-to-face work with our clients and carers, while maintaining many of our popular online groups... We also share some of the experiences of our clients, tell you about new activities, and introduce you to the latest INS team members... Also details of how to get your copy of INS in Lockdown from our Creative Writing group and much more!

  • Where we work

    Integrated Neurological Services (INS) provides support primarily to people who live in the London boroughs of Richmond and Hounslow. However, we may still be able to offer support to people living just outside this area (eg. in Kingston, Wandsworth, Ealing) who are within reach of our base in Twickenham.

  • Donate

    Your donation can make a difference to the lives of people with a neurological condition. Donate, hold an event, take part in a challenge - whatever you can do will make a difference.

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