Staff information

We are a team of specialist physiotherapists, occupational therapists, speech and language therapists and social workers. The team works with people in groups and individually; at home, at INS and in the community. All therapists and social workers are registered with the Health and Care Professions Council (HCPC) and the relevant professional bodies.

Physiotherapists:

look at the way you move, and discuss related problems
help you when your balance and movement are affected by a neurological condition
suggest exercises and techniques to practise
encourage you to try out community-based exercise opportunities e.g. visiting your local gym

Occupational Therapists:

enable you to do the activities that are important to you
discuss your physical, cognitive and emotional needs
practise different ways of doing the tasks you need or want to do
advise you on how to manage symptoms such as memory problems or fatigue
suggest how your home environment can be adapted
encourage you to take part in community and leisure activities

Speech and Language Therapists:

discuss your concerns about speech and communication
provide information about how a neurological condition might affect your communication
advise you on how to make communication more effective
suggest practical tips to improve communication
help you find alternative ways to communicate if speech is difficult

Social Workers:

work with you to identify the support you need
support you with planning for the future and regularly review your needs
advocate on your behalf
assist you with benefit and other applications
put you in contact with other relevant services
provide services for the carers of people with neurological conditions e.g. support groups

Counsellors

Counselling is a talking therapy that involves a trained therapist listening to you and helping you find ways to deal with emotional issues. It is a process that occurs when a client and counsellor set aside time in order to explore difficulties which may include the stressful or emotional feelings of the client. It is the act of helping the client to see things more clearly, possibly from a different view-point.

This can enable the client to focus on feelings, experiences or behaviour, with a goal to facilitating positive change. Counselling is not, giving advice or attempting to sort out the problems of the client.

Our Staff Team

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INS face-to-face services suspended

Following recent developments in efforts to tackle the spread of the COVID-19 virus, a decision has been made to stop INS face-to-face services until further notice.
News article

Following recent developments in efforts to tackle the spread of the COVID-19 virus, a decision has been made to stop INS face-to-face services until further notice. However, we continue to support our clients through both video and phone contact.... Over 150 people, including then Twickenham MP Sir Vince Cable, and the Mayors of the London Boroughs of Richmond upon Thames and Hounslow, joined service users, staff and volunteers at York House for INS 25th Anniversary event on 17 October 2019....
INS Newsletter

Find out how to support INS as our staff and clients take part in the 2.6 Challenge - from a 2.6 mile run to 26-line poem! Show your support by clicking the Donate button at the top of the page.
INS Case for Support

Find out why INS exists, how we respond to people's needs, and the hugely positive impact that we have.

What is a neurological condition?

A neurological condition is a disease, illness or trauma that affects the central or peripheral nervous system. Examples of symptoms include paralysis, tremor, cognitive difficulties, muscle weakness, poor coordination, loss of sensation, seizures, confusion, pain and altered levels of consciousness.
Where we work

Integrated Neurological Services (INS) provides support to people who live in the London boroughs of Richmond, Hounslow, Kingston and Wandsworth. If people live just out of these boroughs but can get to us we may still be able to offer some support.
What difference we make

INS can be the difference between living and just existing.
Donate

Your donation can make a difference to the lives of people with a neurological condition. Donate, hold an event, take part in a challenge - whatever you can do will make a difference.
Working for INS

Come and join our team.
History of INS

INS is the only organisation in the London area offering long term, professional rehabilitation and support for people with neurological conditions, through its experienced team of physiotherapists, occupational therapists, speech therapists and social workers.
I wouldn’t be here talking to you today if it wasn't for INS

I wouldn’t be here talking to you today if it wasn't for INS
Partnering with us

Partnerships - INS cannot do its work alone. The best possible outcomes for our clients can be most effectively achieved from a joined-up approach that utilises the resources from a wide range of providers, both statutory and voluntary.
Why we do what we do

At INS we believe that a long-term neurological condition requires a long-term approach. We believe that this should include support for carers and focus on ability not disability. this with your content
Volunteering

INS welcomes anybody who is willing to offer their skills and some of their time to assist us in all areas of our work. Almost anyone can be a volunteer. We already have a team of invaluable volunteers who help us in many ways but we are always looking for more support.