Roger is raising funds for INS at the Richmond Runfest!

Roger Metcalfe, a member of the Friends of INS writes "This is the third Richmond Runfest where I have raised funds for INS by running a half-marathon.  The others were in 2018 and 2019; there was no event in 2020 of course! Friends will know, but many others might not, that INS is a registered charity providing a range of vital services that are not available through the NHS. People with a neurological condition such as stroke, multiple sclerosis (MS) and Parkinson's disease, and of course their carers, can benefit from the help that INS provides. I became a Friend of INS a few years ago because I recognised the importance of INS as a local charity providing help for people to make a real difference to their lives. The Richmond Runfest will return on 12th September 2021, and I look forward to running to my target of 2 hours, 10 minutes; and to raising much needed funds for INS; please join me and donate through my JustGiving page! Thank you!".

You can support Roger in his fundraising efforts by visiting his JustGiving page at

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INSight meeting

UPDATE: Meetings are held every few months. Look out for the date of the next meeting.

INS offers regular meetings with our users to discuss current issues and listen to feedback. The next meeting of our INSight group takes place on Thursday 21st January 2021 at 4pm. If you are an existing INS client or carer and interested in joining the group, please contact [email protected].   

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INS Quiz Night - 28th January 2021

UPDATE: A big thank you to everyone for making the first virtual INS Quiz Night such a success. With your help, a total of £925 was raised during the event!

Our popular INS Quiz Night is back for 2021 - this time virtually

The online fundraising event takes place on Thursday 28th January 2021, between 7:00pm and 9:00pm. Save the date now in your shiny new diaries!

Tickets for this event have now sold out!

We will team you up remotely with participating friends and family, or simply form a team from those in your household.

Make sure to grab a snack and a beverage of your choice, then join us for a great night in by supporting INS!

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INS at the UK Stroke Forum

Our physiotherapist Marie-Anne and occupational therapist Alex attended the UK Stroke Forum from 7th to 9th December 2020, presenting their research poster (below) on providing a virtual service to INS clients over the past 10 months. We found our virtual service supported positive changes in function, fitness, well-being and reducing social isolation to our clients in South West London.  

Marie-Anne says "So many brilliant speakers presented with key take home messages focussing on the need for long-term service provision for all stroke survivors and tackling health inequalities. There is currently a lot of focus on the brain, the individual, and early intensive rehabilitation, but not on the longer-term consequences and timing of support with many stroke survivors who reported feeling ‘lost’ and ‘abandoned’. This is why INS exists, and we will continue to strive to provide the longer-term support and rehab so desperately needed, and understand the importance for such services to be accessible to all."

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Our inspirational fundraiser

One of our patrons is inspiring others by raising funds for INS. Despite walking difficulties and the effects of Parkinson’s Disease, Sir William Wells is rising to the challenge of completing 3 daily laps of his terrace in Richmond, with the aid of a walker.

Our CEO Sarah Vines and fundraiser Tracey Hilty recently visited Sir William and his family to offer our appreciation for his efforts.

UPDATE: You can now show your support for Sir William by clicking on the orange Donate button at the top right of each page and select the option "I wish to support Sir William Wells' walk to raise funds for INS" from the drop-down list under 'Why are you donating?'. 

For further details of Sir William's fundraising efforts, please click here to visit Sir William's online JustGiving page.

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INS support continues

** UPDATE: In view of the latest lockdown measures, we are currently unable to meet with service users in person but are continuing remote work and will resume face-to-face contact as soon as this becomes possible. **

As you will be aware, restrictions are currently in place across England to curb the spread of Covid-19. However, we wanted to reassure you that INS is continuing to provide support to our clients and carers, including group therapy via Zoom videolink and telephone counselling. As a healthcare charity, we are not required to close during lockdown and, when possible, plan to meet with a limited number of clients on a one-to-one basis (by invitation only). Our priority is to keep everyone safe by following the latest guidelines on hygiene control, social distancing and the use of PPE. We offer hand sanitiser and masks on arrival and require all visitors to take a simple temperature check. If you have any questions you would like to ask about these measures, please let us know by contacting 020 8755 4000 or emailing [email protected]

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Support INS by getting online

Find out how you can support the work of INS by playing Get Lucky Local, the Richmond lottery for good causes.

Just click on the poster below for more details:-

You can also now support INS when you do your online shopping. We’ve registered with easyfundraising and so that whenever you shop, they donate to INS. Go to our fundraising page for more details.

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INS on the airwaves...

Our CEO Sarah Vines appeared recently on Riverside Radio to tell listeners about the latest developments at INS. To listen to the broadcast with radio presenter Hazel Butterfield, please click here to listen to the full interview on MixCloud.


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Our Autumn and Winter Newsletters

It's been a busy few months at INS - find out what's been happening by clicking here to view our Autumn 2020 Newsletter. For the very latest Winter newsletter, please follow this link.

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Continued suspension of INS face-to-face services

In view of the latest measures to tackle the spread of the COVID-19 virus, INS face-to-face services remain suspended until further notice. Although, we are currently unable to meet with service users in person, INS continues to offer support to our clients and carers through both video and phone contact - a current programme with details of our virtual groups can be found by clicking here

If you would like to help INS and are able to make a donation, please follow this link and check out our forthcoming events. Please continue to refer if support is required. We will inform you as more INS services resume and keep our website updated.

If you need to contact INS, we are continuing to access emails ([email protected]) and voicemail messages from our main office telephone number (020 8755 4000).

For accessible information about aphasia, communication strategies, or ideas for activities, please go to 

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Hugely positive response to INS online sessions during lockdown

Nearly 60 people took the time to say how they had benefitted from INS Zoom and telephone sessions during lockdown.  Over fifty told us about the positive impact they’d experienced: feeling happier, more positive, less isolated, more fit and active.

Read the full survey report here

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Staff update

Sarah Vines began work as Chief Executive and Clinical Lead at INS in August 2020. Sarah joins a team comprising 4 full-time and 5 part-time staff, supported by our many dedicated volunteers. For more staff information please visit this page.

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INS and the 2.6 Challenge 

The London Marathon 2020 would've taken place on Sunday 26th April, with many fundraising events cancelled or postponed due to the Coronavirus COVID-19 outbreak. Instead, people were encouraged to take part in the 2.6 challenge by completing an activity to suit their skills and based around the number 2.6 or 26. Find out more about INS and the 2.6 Challenge by clicking here. Already, in excess of £2,000 has been raised towards the work of INS, through generous donations from our supporters. Thank you! 

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INS 25th Anniversary event - 17 October 2019

Over 150 people, including Sir Vince Cable, then MP for Twickenham, and both the Mayors of the London Boroughs of Richmond-upon-Thames and Hounslow, joined service users, staff and volunteers at York House, to help us celebrate 25 years of supporting people in west London with neurological conditions, such as Parkinson’s, Multiple Sclerosis and Stroke.

Guests, including many from local voluntary and community organisations, listened to speeches from the charity’s founder, Ellie Kinnear and Sir Vince Cable, and sampled a wonderful collection of celebration cakes, baked by supporters or donated by local businesses. There was also the opportunity to see the launch of a new documentary about the work of INS, funded by the People’s Postcode Lottery.