About

Who We Are & Our Philosophy

Integrated Neurological Services (INS) is a registered charity providing long-term support for people with neurological conditions and their carers.

We support people living in the London Boroughs of Hounslow and Richmond.

The philosophy of INS is to encourage self-help and independence for our clients and, by working in co-operation with statutory and other organisations, to help provide ongoing, integrated services for them and their family carers.

INS believes:

  • in a person-centred approach in all its services;
  • that personal dignity and wellbeing are paramount for every individual involved in its work – clients, carers, staff and volunteers;
  • that its services are open to all who can benefit;
  • in maintaining transparency in all its dealings.

Constitutional Aims of INS

The Constitutional Aims of INS established at its inception and remaining at the heart of the organisation are to:

  • Provide a caring, rehabilitation, maintenance and support service primarily for people with Multiple Sclerosis, Parkinson’s disease or who have suffered a Stroke.
  • Reduce the effects of their disabilities and improve quality of life.
  • Encourage clients to help themselves and to live as independently as possible.
  • Provide practical and emotional support to family carers.
  • Monitor each patient’s condition and measure objectively the effect of INS intervention.
  • Liaise and work with statutory and voluntary organisations to enhance the long-term care given within the community to those with neurological conditions.
  • Advance education in the support of people with neurological conditions and their carers.
  • Develop a model of good practice which could be replicated in other areas of the country.

Annual Report

The latest INS annual report can be downloaded here.

INS People

  • Founder President
  • Eleanor Kinnear
  • Vice President
  • Dr Elizabeth Grove
  • Trustees
  • Dugald Millar, Chairman
  • Alan Britten CBE, Vice Chairman
  • Telfer Saywell, Treasurer
  • Jenny Brown
  • Sara Challice
  • Caroline Hill
  • Virginia Myer
  • Sophie Norton
  • Isabelle Rabier-Wood
  • Lynda Reynolds
  • Susan Stevens
  • Christopher Williams
  • Consultant Neurologists
  • Dr. Peter Bain MBBS MA MD FRCP
  • Dr. Ronald KB Pearce MD PhD FRCPC FRCP
  • Patrons
  • Major General Sir Michael Carleton-Smith CBE DL
  • The Baroness Cumberlege CBE DL
  • Robin Jowit OBE
  • The Rt Rev Bishop Peter B Price
  • The Baroness Wilkins
  • Sir William Wells
  • INS Team
  • Ann Bond, Chief Executive
  • Carol Hopkins, Clinical Manager
  • Sheila White, Occupational Therapist
  • Jane Duncan, Occupational Therapist
  • Charlotte Porter, Occupational Therapist
  • Joanne Jethwa, Physiotherapist
  • Mandy Peake, Physiotherapist
  • Tamara Mehdi, Speech & Language Therapist
  • Angela Willman, Speech & Language Therapist
  • Paul O’Riordan, Neuro-rehabilitation Therapist
  • Ashley Bailey-Dumetz, Rehab Assistant
  • Millie Jones, Rehab Assistant
  • Diana Wilson, Review Coordinator
  • Stuart Banks, Volunteer Coordinator & Review Assistant
  • Carol Williams, Social Work Manager
  • Sophie Fazakerley, Social Worker
  • Kara Dunn, Community & Social Work Support Worker
  • Jackie Batten, Hounslow Carers Outreach Manager
  • Joanne Row, Senior Carers Outreach Worker
  • Valerie Chalmers, Carers Outreach Worker
  • Jenika Morar, Carers Outreach Worker
  • Jane Richardson, Carers Training Administrator
  • Rob McRae-Adams, Locality Manager, Community Partnership
  • Lynn Hammond, Senior Care Navigator
  • Karen Bonnick, Care Navigator
  • Ruhi Grover, Care Navigator
  • Pam Harris, Care Navigator
  • Diane Watson-Brown, Care Navigator
  • Emma-Hope Waller, Administrator, Carers Outreach and Care Navigators
  • Belinda Canosa, Fundraising Manager
  • Fiona Muir, Fundraising
  • Angela Murray, Finance & Contracts Manager
  • Darren Thornton, Business Manager
  • Fiona Marschall, Office Administrator
  • Laura Argent, Administration Supervisor